Shipping policy
Shipping Policy
Where we ship from All orders are processed and shipped from San Diego, California.
Processing time Orders are typically processed within 1–2 business days (Monday–Friday, excluding federal holidays). You'll receive a shipping confirmation with tracking info once your order is on its way.
Pre-order items Pre-order processing times are longer than standard — estimated ship dates are shown on the product page. We'll send a shipping confirmation with tracking as soon as your order ships.
Domestic shipping (United States) We ship via the best available carrier for your order based on your location. Estimated transit time is 3–5 business days after processing.
International shipping We ship to most countries worldwide. Shipping rates are calculated at checkout based on your region. All customs duties, taxes, and import fees are the responsibility of the customer and are set by your destination country's government.
Damages Please inspect your order when it arrives. If your package appears to have been damaged in transit, hold onto all packaging materials and contact us right away at admin@leverheadespresso.com — we'll help you work through it.
Incorrect address Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address, we'll reach out to arrange reshipment at the customer's cost.
Order tracking Use the tracking number in your shipping confirmation to follow your order. Allow 24–48 hours for tracking to activate after your confirmation email.