1. Introduction and Scope

• Effective Date: 12/14/25
• Company Name: This policy applies to Leverhead ("we," "us," or "our"), based in San Diego, California, and governs the privacy practices for our website, services, and all customer interactions.
• Commitment: We are committed to protecting the privacy of our customers and visitors.

2. Information We Collect

We collect different types of information, including:

A. Information You Provide Directly (Personal Information)

• Account/Ordering Information: Name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details, although processed securely via third parties).
• Customer Support: Information provided when you contact us for support or submit feedback.
• Marketing Preferences: Information about your subscription to our newsletters or promotional emails.

B. Information Collected Automatically

• Usage Data: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on pages, referral URLs, and clicks.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to track activity on our Service and hold certain information (explained further in Section 4).

3. How We Use Your Information

We use the collected data for various purposes, including:

• Fulfillment: To process, fulfill, and manage your orders, payments, returns, and exchanges.
• Communication: To communicate with you regarding your orders, account, services, and respond to your inquiries.
• Improvement: To improve and optimize our website, products, and services (e.g., analyzing customer traffic patterns).
• Marketing: To send you promotional materials, newsletters, and special offers, subject to your consent and preferences.
• Security and Legal: To prevent fraud, ensure the security of our website, and comply with legal obligations (e.g., maintaining records for tax purposes).

4. Cookies and Tracking Technology

• We use cookies to: Remember items in your shopping cart. Save your preferences for future visits. Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
• You have the option to set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

5. Sharing Your Personal Information

We do not sell your Personal Information. We may share your information only with the following types of third parties:

• Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., payment processors, shipping carriers like UPS/FedEx, website hosting, email delivery).
• Legal Compliance: When required by law or subpoena, or if we believe that such action is necessary to protect the rights, property, or safety of Leverhead, our customers, or the public.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Security of Your Data

• We use standard security measures (e.g., SSL encryption) designed to protect your Personal Information.
• However: No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Your California Privacy Rights (CCPA/CPRA)

As a California-based company, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

• Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you.
• Right to Delete: You have the right to request the deletion of Personal Information that we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to direct us not to sell or share your Personal Information (Note: We do not sell your data, but this is a required disclosure).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
• Exercise Your Rights: To exercise these rights, please contact us at admin@leverheadespresso.com.

8. International Data Transfer

As Leverhead is based in the United States, your Personal Information will be transferred to and stored in the United States, where our data processing takes place. The data protection laws in the United States may differ from those in the country where you are located.

8.1. Transfers from the European Economic Area (EEA), UK, and Switzerland

When transferring Personal Data from the EEA, UK, or Switzerland, we implement the following safeguards:

• Necessity: Transfers are necessary for the performance of a contract between you and Leverhead (e.g., to process and ship your order).
• Standard Contractual Clauses (SCCs): Where required, we utilize the European Commission's approved Standard Contractual Clauses (SCCs) to ensure an adequate level of protection for your Personal Data. These clauses legally obligate us to protect your data according to EU standards.

8.2. Transfers from Australia and New Zealand

When transferring Personal Information from Australia and New Zealand, we take reasonable steps to ensure that the overseas recipient handles that information in accordance with the Australian Privacy Principles (APPs) or the New Zealand Information Privacy Principles (IPPs), respectively.

8.3. Your Consent

By submitting your Personal Information to us and using our Services, you consent to the transfer of your Personal Information to the United States and the storage and processing of your Personal Information in the United States, as described in this Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@leverheadespresso.com